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brand new NVMe SSD not detected.

PI CM5 Laptop
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  • R
    rtmtree last edited by rtmtree Oct 28, 2024, 7:20 AM Oct 28, 2024, 7:18 AM

    I just bought CM5 laptop. and it came with this 1TB NVMe SSD.S__23461896_0.jpg
    S__23461894_0.jpg S__23461897_0.jpg .

    I plugged it to the laptop. it's not shown in the Disks App that's understandable b/c it's a brand new. So, I followed a lot of instructions on how to formatted it.
    (I dont know how to get to CM5 laptop BIOS/UEFI to enable AHCI mode)
    most of the command result like there is no NVMe plugged.
    S__23461898_0.jpg
    So I used "dmesg | grep -i pci" to get error related to PCI and got this.
    S__23461899_0.jpg

    G 1 Reply Last reply Oct 29, 2024, 1:34 AM Reply Quote 0
    • G
      george @rtmtree last edited by Oct 29, 2024, 1:34 AM

      @rtmtree

      1. Confirm that SSD supports NVME protocol, SATA machines cannot support it
      2. ls /dev confirm if any nvme devices have been found
      3. Use commands to format the hard drive
      sudo mkfs.ext4 /dev/nvme0*
      
      R 1 Reply Last reply Oct 29, 2024, 6:35 AM Reply Quote 0
      • R
        rtmtree @george last edited by Oct 29, 2024, 6:35 AM

        @george Thank you.
        the ls /dev show nothing NVMe prefix.
        S__23494665.jpg

        I think they gave me wrong SSD S__23494663.jpg

        G 1 Reply Last reply Oct 29, 2024, 9:30 AM Reply Quote 0
        • G
          george @rtmtree last edited by Oct 29, 2024, 9:30 AM

          @rtmtree
          Confirm the specific model of this chip and send it out for me to check the specification sheet.
          2a8b6c83-3bb2-4c44-8cb6-8fa8ba0ee9c4-image.png

          R 1 Reply Last reply Oct 29, 2024, 5:18 PM Reply Quote 0
          • R
            rtmtree @george last edited by Oct 29, 2024, 5:18 PM

            @george It's
            2342
            SM2259XT2G AA
            THXW90.00
            CH 2H

            G 1 Reply Last reply Oct 30, 2024, 9:29 AM Reply Quote 0
            • G
              george @rtmtree last edited by Oct 30, 2024, 9:29 AM

              @rtmtree
              As shown in the figure below, this control chip only supports the SATA3.0 protocol.
              04d76bf1-3f47-4e86-b893-d84965d8654d-image.png

              R 1 Reply Last reply Oct 30, 2024, 2:38 PM Reply Quote 0
              • R
                rtmtree @george last edited by Oct 30, 2024, 2:38 PM

                @george Thanks a lot, I will contact the Aliexpress seller

                1 Reply Last reply Reply Quote 0
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